Refrigerated Transport: 7 Keys to Preventing Rejected Loads
Temperature-controlled freight carriers work in a rapidly changing environment due to FSMA rules, more discerning customers, reefer unit complexity and rising cargo values. How prepared are you if something goes wrong with the refrigerated freight you’re carrying?
Failing to meet these challenges can lead to rejected loads. Delivering cargo at the wrong temperature can spiral into costs so significant that they far outweigh the invoice value of the job. Rejected loads can hurt carriers in many ways, including:
- Increased Costs: The carrier has to dispose of the spoiled cargo, repay the shipper, and still must pay drivers. Plus insurance costs can skyrocket.
- Empty Miles: Trailers may need to go to a washout facility, leading to more costs and ‘empty miles.’
- Reputation: Customer relationships are built slowly but can be lost by a single spoiled load.
Download this new Checklist to understand the 7 key things your reefer fleet can do to help prevent rejected loads:
